Frequently Asked Questions

Web Store FAQs

How can I be assured of the good quality of equipment from Antbuildz.com?

The equipment listed will be clearly indicated with its condition and sold in its existing condition. You may request additional refurbishment to meet your requirements; however, this may involve extra costs. You can contact the Antbuildz.com team for special requests.

 

Contact us on: https://antbuildz.com/about

 

+65-8831 8705

+65-8843 4713

What is Antbuildz Webstore?

The Antbuildz Webstore is a customized B2B equipment marketplace where businesses can showcase, promote, rent, or sell their equipment directly to customers or via the platform. It provides a tailored digital experience for your business needs.

How do I subscribe to the Antbuildz Webstore?

You can easily subscribe to the Antbuildz Webstore through our website by following the step-by-step guide. Choose the options between the Rental Webstore, Sales Webstore, or both. For any questions, feel free to contact the Antbuildz.com team for assistance.

Why should I subscribe if I already have a website?

Our Rental Webstore is purpose-built for rental and sales transactions, offering tools like inventory management, customer interaction, and lead generation features that most general websites don’t provide.

Key benefits include:

  1. Higher online conversion rates.
  2. A powerful marketing tool for retargeting.
  3. Enhanced branding and positioning.
  4. SEO-optimized for better search rankings.
  5. Increased customer engagement.
  6. Cost-effective sales operations.

How can I fully utilize the Webstore?

Maximize your Webstore by uploading your full inventory, running promotions, customizing the branding, and using our marketing tools.

Here are some tips:

  1. Retarget existing customers with email marketing.
  2. Create landing pages for social media or Google ads.
  3. Use WhatsApp broadcasts for retargeting.
  4. Announce new product or service launches.
  5. Run promotions effectively.
  6. Reduce marketing overhead.
  7. Integrate with your website to boost conversions.

Can I subscribe to the Webstore from any country?

Yes, the Antbuildz Webstore is available to businesses worldwide, with features supporting multiple currencies and locations.
 

How can I customize the Webstore design?

You can personalize your Webstore by adjusting the text, theme, layout, and branding elements through your account dashboard. We provide easy-to-use tools to help you create a unique experience for your customers.

How do I list products on the Webstore?

You can list rental or sales products yourself via the simple listing process on your dashboard. If you have a large inventory, you can request assistance from the Antbuildz team for bulk uploads.

Will my products appear on both my Webstore and the Antbuildz marketplace?

Yes, unless you disable it, your products will appear on both your Webstore and the Antbuildz public marketplace, increasing visibility and driving potential traffic to your listings.

What should I do if a customer rents an unavailable item?

If an item is unavailable, offer an alternative or notify the customer of its availability. We recommend keeping your inventory updated to avoid such situations.

Can I list products on my Webstore without showing them on the marketplace?

Yes, you can create exclusive listings or bundle packages that are only visible on your Webstore by disabling their marketplace visibility.

Do I need additional manpower to manage the platform?

Managing the Webstore is user-friendly and typically doesn't require extra manpower. For rental transactions handled by Antbuildz, you only need to manage delivery, collection, and maintenance, making the process hassle-free.

What are the payment terms for transactions managed by Antbuildz?

Payment terms follow Antbuildz’s rental or purchase agreement, which can be found on our website.

Can I switch my subscription plan?

Yes, you can switch your subscription plan anytime after your current plan expires. For upgrades, contact our team via email or WhatsApp for assistance.

Who is responsible for product warranties?

Product warranties are provided by the product owner. You can clearly display warranty terms on your Webstore product descriptions for customer reference.

What happens if a product is unavailable after a purchase?

If a product is out of stock after purchase, immediately notify the client and offer a refund or an alternative product. Our platform provides easy communication with customers to handle such situations.

How will I be notified of sales or rentals from my Webstore?

You will receive real-time notifications via email and our built-in chatbot on your dashboard. If Antbuildz handles the rental (available in Singapore & Malaysia), our team will contact you for transaction management.

Is there automatic currency conversion for international businesses?

Yes, the Webstore supports automatic currency conversion to ensure smooth pricing adjustments for businesses operating in different countries.

Can I feature brands I don’t own on my Webstore?

Yes, as long as you are authorized to sell those brands, you can feature them on your Webstore. Ensure you have the necessary permissions to use their logos.

Have any questions?

Your question is most likely answered in our FAQ page.

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